How and when will my invoice be sent?

Your invoice will be sent according to the choice you made during order creation.

If you wanted your invoice to be sent with the product at the order stage, your invoice will be placed in a transparent bag on the cargo package.

If you have requested that your invoice be sent separately from your order, it will be sent within 7 days of delivery.

Will my invoice appear outside the parcel?

Due to financial obligations, the invoice of all kinds of products is displayed on the outer surface of the box in a legible manner, indicating the products inside.

I haven't received my bill.

If you have requested the invoice separately from the product at the stage of order creation, your invoice will be sent by mail within 7-10 business days following the delivery of the product.

How can I change my membership information?

To update your membership information, go to the "My Account" menu in the upper right corner of the main page and follow the "My Account Settings" - "Update My Information" directions, respectively. Your information will be updated when you make the necessary changes on the "Update My Information" page and click the "Save" button.

I forgot my password, what should I do?

Click on "Forgot Password" on the "Member Login" page. A link will be sent to your e-mail address immediately after you enter the e-mail address you used while signing up and the characters specified for security check in the relevant boxes. You can create a new password by clicking the link sent, and continue shopping safely.

You can also change your password on the "My Account" page at any time.